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Act ethically and professionally at all times.

Have a thorough, factual knowledge of the products/services which you sell/represent. Know your product limitations as well as their applications.

Keep your appointments or contact purchasing personnel about delays.

Work with the appropriate purchasing representative.

This is a partnership. Maintain open, two-way communications to resolve problems. Keep us informed of changes in materials, processes or methods used for any supplied product/service prior to delivery.

Report any damages or problems with delivery, invoicing, pricing, etc. directly to the departments which they effect.

Deliver only what is ordered, on time and to the right specifications.

Committed to Continuous Improvement and Just-In-Time principals to drive cost, quality and delivery improvements.

Accept purchasing commitments only from purchasing personnel and honor your commitments.

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