Supplier Expectations

 

  • Act ethically and professionally at all times

 

  • Have a thorough, factual knowledge of the products/services which you sell/represent.  Know your product limitations as well as their applications.

 

  • Keep your appointments or contact purchasing personnel about delays.

 

  • Work with the appropriate purchasing representative.

 

  • This is a partnership.  Maintain open, two-way communications to resolve problems.  Keep us informed of changes in materials, processes or methods used for any supplied product/service prior to delivery.

 

  • Report any damages or problems with delivery, invoicing, pricing, etc. directly to the departments which they effect.

 

  • Deliver only what is ordered, on time and to the right specifications.

 

  • Committed to Continuous Improvements and Just-In-Time principals to drive cost, quality and delivery improvements.

 

  • Accept purchasing commitments only from purchasing personnel and honor your commitments.

 

 

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