We believe our first commitment is to our
customers. In meeting their needs everything we do must be of high quality. We must
constantly strive to reduce our costs, improve our quality and productivity. Customers'
orders must be serviced promptly and accurately. We are committed to the
general welfare of our employees and the belief that each must be treated as an
individual. We must respect their dignity and recognize their merit. There must be a sense
of security in their employment and compensation must be fair. Employees must feel free to
make suggestions and complaints. Working conditions must be safe, clean, and orderly.
There must be equal opportunity for employment, personal development, and advancement for
those qualified. The worth of an employee must be recognized by providing challenging
work. Adequately trained and educated employees are necessary in maintaining our quality
of work life. We must provide competent management, whose responsibility is to accomplish
our long term goals and objectives. Their actions must be just and ethical. We
are committed to the communities in which we live and work. We must be good citizens by
supporting community projects and charities both financially and with time and talents of
employees. We must encourage civic improvements and better health and education. We must
maintain, in good order, our property and protect the environment and natural resources.
Our final commitment is to our shareholders. The long term viability of the corporation
must be assured. New products and capabilities must be developed. New ideas must be
encouraged and experimented with. Research must be carried on and innovative programs
developed. Facilities and equipment must be properly maintained and replaced when
necessary. To meet this commitment, adequate profits are necessary, as well as reserves
for adverse times. With a fair price for our products and keeping costs under control, the
shareholders will realize a fair return.